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Legal notice

Updated:

Site operator Ergofisio Italia S.r.l.
Address Via Montenapoleone 8, Brera
20121 Milano, Italia

Who runs this site

ErgoFisio is run by the company named in the details box above, which is responsible for the content published here. For any legal question, use the contact details in that box or on the contact page.

Responsibility for content

Product pages are based on the pack, the brand owner's description and public sources on the ingredients. They are general information, not medical advice, and do not replace a consultation with a doctor.

If the ingredients or directions on the pack you receive differ from the product page, follow the pack and tell us so we can correct the page. How we write and check pages is described in our editorial policy.

How orders are placed and fulfilled

  1. The request

    You leave your name and mobile number on the form. Sending it is a request to order, not a payment.

  2. The confirmation

    An operator from the distributor's order desk in the Philippines calls you and confirms the product, the quantity, the address, the delivery time and the charges. The order is placed when you confirm it on that call.

  3. Delivery

    A courier brings the parcel to the address you confirmed. Until it ships, you can change or cancel the order free of charge.

  4. Payment

    You pay cash on delivery and can refuse the parcel at the door without paying. The terms are under Delivery and payment and Returns and refunds.

Intellectual property

The text, structure and design of this site belong to the company that runs it. Do not copy or republish them without written permission. Pack photos and product trademarks belong to their owners and appear only to identify the product.

Complaints and consumer disputes

If something goes wrong with an order, write first to the email in the details box above with the date of the order and the mobile number you used. Settling it directly with us is the fastest route.

If our reply does not resolve it, you can file a consumer complaint with the Department of Trade and Industry (DTI). Under the Internet Transactions Act of 2023, the DTI's E-Commerce Bureau receives complaints about online purchases and refers them to the agency in charge. Your right to go to court is not affected.