Who we are and how your order works
Updated:
A catalogue of joint care products for Ghana
ErgoFisio is an online catalogue of joint care products for people in Ghana with knee pain, waist pain or stiff joints. Every product has its own page with the ingredients, the directions, who should not use it and the price in Ghana cedis.
We do not manufacture these products. When you send an order form, we pass it to the distributor of that product in Ghana. The distributor's operator calls you, confirms the order and sends the parcel.
The site is run by the company shown on our contact page, together with its address, phone number and email.
How an order works, from the form to your door
You fill in the form
On the product page you type your name and phone number. Nothing is paid online, and nobody asks for card or wallet details.
The operator calls
An operator from the distributor's order desk calls you, confirms the product and the quantity, and takes your address: town, area and a landmark nearby, or your GhanaPost GPS digital address.
The courier delivers
The parcel goes to the address you confirmed. The operator gives you the delivery time and the delivery charge before dispatch.
You pay at delivery
You pay the courier the total agreed on the call, once the parcel is in your hands.
How we choose the products we sell
A product joins the catalogue when three things are true: its pack can be checked against real photos, a distributor sells it in Ghana, and it can be paid for on delivery. For every product we publish the ingredients, the directions, who should avoid it and the price you pay.
What we say about an ingredient comes from sources you can check yourself: published studies on the substance and the brand's own product information. Our pages carry no invented customer reviews, no star ratings, no crossed-out prices and no countdown timers. The full rules are in our editorial policy.
How to reach us
Write to the email on the contact page about an order, a product or your personal data. For an order already in progress, the operator who called you is the fastest route, because the order details are in front of them.
Delivery and payment terms are set out under Delivery and payment. Cancelling, returns and refunds are covered under Returns and refunds.