Who we are and how ordering works
Updated:
A catalogue for joints
ErgoFisio is an online catalogue of products for joints. In Ireland the catalogue carries one product: Artroflex Active, a food supplement in capsules, at €49 a pack.
ErgoFisio does not make the products it lists. We take orders and pass them to the official distributor of each product for Ireland, which calls you back, confirms the order and arranges delivery.
How an order works
The form
On the product page you leave your name and phone number. We do not ask for card details online.
The call
An operator from the official distributor for Ireland calls you back to confirm the product, the number of packs and your delivery address, and answers questions about how to take it.
Delivery
The courier brings the parcel to the address you confirmed on the phone.
Payment
Payment is on delivery; the operator confirms the details and the total, €49 a pack, on the call.
How we choose products
A product enters the catalogue when its ingredients are declared and its pack can be checked against real photos. For each one we publish the ingredients, how to take it, who should avoid it and the price, which is the price you pay.
Every statement about an ingredient rests on sources anyone can check: monographs of the European Medicines Agency, published trials and EU regulations. Our pages carry no doctor testimonials, invented reviews, crossed-out prices or countdown timers.
When ingredient lists found online differ from one seller to another, the product page says so and names the core they all share, so you know what you are ordering.
How to contact us
For questions about an order, a product or your personal data, write to info@ergofisio.com. To confirm or change an order you have already sent, the quickest way is to answer the operator's call.