Editorial policy
Updated:
What we publish
We publish pages on joint products sold with payment on delivery. Each page answers the questions people ask before ordering: what the product is, what is in it, how to take it, who should avoid it and what it costs.
Where our information comes from
Every product page starts from a product file:
- The label and photos of the real pack
- The description and ingredient list published by the brand owner
- Monographs of the European Medicines Agency (EMA) and opinions of the European Food Safety Authority (EFSA) on the ingredients
- Reviews and trials on the ingredients, indexed in PubMed and the Cochrane Library
How we check facts
Every statement about an ingredient has a public source that anyone can look up. Studies cover single substances, not the finished product, and the page says so in plain words.
We follow warnings from the Health Products Regulatory Authority (HPRA), the Food Safety Authority of Ireland (FSAI) and the EU alert systems. If there is a warning about a product in our catalogue or one of its ingredients, the page mentions it.
What we do not publish
- Made-up customer reviews
- Star ratings
- Doctors or experts who do not exist
- Crossed-out prices and countdown timers
- Promises of a cure
Updates and corrections
We review a page when a product’s ingredients, price or safety information change, and we update the review date.
If you spot an error, write to the email address on the contact page with a link to the page and what is wrong. We check the source and correct the text.
Information, not a diagnosis
Our pages help you choose a product; they do not diagnose or treat any disease. If joint pain lasts for weeks, gets worse, or comes with swelling, redness or a temperature, see your GP before choosing any product.