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Legal notice

Last updated:

Site operator Ergofisio Italia S.r.l.
Address Via Montenapoleone 8, Brera
20121 Milano, Italia

Who runs this site

ErgoFisio is run by the company named in the details box above, which is responsible for the content published here. For any legal question, use the contact details in that box or on the contact page.

Responsibility for content

Product pages are based on the label, the brand owner’s description and public sources on the ingredients. They are not medical advice and do not replace a consultation with a doctor.

If the ingredients or directions on the jar you receive differ from the product page, follow the jar and let us know so we can correct the page. How we write and check our pages is set out in our editorial policy.

How orders are made and fulfilled

  1. The request

    You leave your name and mobile number on the form. Sending the form is a request to order, not a payment.

  2. The confirmation

    An operator from the distributor’s order desk in India calls you and confirms the product, the number of jars, the address with PIN code, the delivery time and the charges. The order is placed when you confirm it on that call.

  3. Delivery

    A courier brings the parcel to the address you confirmed. Until dispatch you can change or cancel the order free of charge.

  4. Payment

    You pay on delivery and can refuse the parcel at the door without paying. The terms are under Delivery and payment and Returns and refunds.

Intellectual property

The text, structure and design of this site belong to the company that runs it. Do not copy or republish them without written permission. Photos of the jar and product trade marks belong to their owners and appear only to identify the product.

Complaints and consumer disputes

If something goes wrong with an order, write first to the email in the box above with the date of the order and the mobile number you used. Settling it directly with us is the fastest route.

If our reply does not resolve the issue, you can contact the National Consumer Helpline of the Department of Consumer Affairs: call 1915 or register a complaint at consumerhelpline.gov.in. You can also file a complaint before the consumer commission under the Consumer Protection Act, 2019, online through e-Daakhil.